OAK Telecom - Call recording and computer integration
Our key partners are chosen carefully, we look for companies that have the same level of attention to detail and innovation as we do and perhaps more importantly, the same ethos as Teleconnect. We recognise that Oak fit this criteria and are class leading when it comes to call recording software packages.
You need the right software solution to get the best from your investment in staff and telecoms. Comms Suite X provides the building blocks that will support your business - growing with it and changing with you and with the times. Use just one of our applications or all of them - or build up your ideal total solution at your own pace.
CyTrack - Unified Communciations and Call Centre Solutions
CyTrack UC software and contact centre solutions empower organisations all over the world and help them improve customer service, generate business and streamline operations.
CyTrack from Teleconnect provides 3 levels of products and solutions; - Individual Applications that can be purchased separately, CyCentreSuites and CyCentreVertical Market Solutions, all our products are Modular and are offered individually at aggressive competitive pricing plans.
TIM Plus - Exceptional Call Logging
TIM Plus is the only call logger which specifically caters for mid-range SMEs wanting a single, unified management interface for logging calls from more than one telephone system (PBX).
The deceptively simple user interface of TIM Plus shields the user from its powerful call processing engine and its multitude of modern features. TIM Plus runs as a Windows Service and all of its functions, configuration, and call reports are accessible through a standard web browser, such as Microsoft Internet Explorer, Mozilla Firefox, and Apple's Safari.
Out of the box, the standard configuration allows you to log up to five PBXs, and has an initial capacity of up to 100 users which can be spread in any configuration across these five PBXs. It's easy to upgrade, too. Simply purchase additional capacity in blocks of 100 users.