Call Recording
Our key partners are chosen carefully, we look for companies that have the same level of attention to detail and innovation as we do and perhaps more importantly, the same ethos as Teleconnect. We recognise that Oak fit this criteria and are class leading when it comes to call recording software packages.
You need the right software solution to get the best from your investment in staff and telecoms. Comms Suite X provides the building blocks that will support your business - growing with it and changing with you and with the times. Use just one of our applications or all of them - or build up your ideal total solution at your own pace.
Oak is one of the most-trusted names in UK telecoms with a commitment to continuing development and support. We are accredited partners with LG-Ericsson so you can rely on us to maintain your competitive advantage.
Why Teleconnect chose OAK Telecom solutions
- Market leading specialist software developers
- Proven track record - established in 1985
- Over 25,000 software licenses sold worldwide
- Support, training and guaranteed service levels
- A partner you can trust
The first thing you will notice as a Comms Suite user is that your call handling and customer satisfaction improve. Now you are ready to focus on the deeper benefits these applications can deliver throughout your business.
Comms Suite applications are easy to use. We’ve built in the flexibility you need to tailor them to drive your business and help you to measure performance against KPIs.
No matter how many of our applications you are using, you will access all via a simple to use desktop or web interface. You will have an instant window on activity throughout the business and can use our wizards to customise parameters and reports and control what information is available at individual staff members’ desktop.
Of course, should it ever prove to be not quite as easy as you hoped, we are there 24/7 to provide technical support and back up. Our support desk staff are all involved in the development process - they solve 97% of user queries with a single call
